In this episode we have Marie Potel-Saville and Elisabeth Talbourdet visiting us. Marie shares the story of founding Amurabi, the Legal Innovation by Design agency, and they both tell how they became legal designers. We also talk about designing compliance. If organisations want their stakeholders to comply with certain rules and regulations, they have to design how to make that happen.
Marie started her career working for the biggest law firms and the most known companies, but after coming across with Legal Design and seeing what an impact it has, she founded Amurabi to continue on working with making law more functional. Elisabeth started her career as an in-house lawyer but quickly moved to Legal Design.
Marie and Elisabeth have worked on many projects on designing compliance. The definition of corporate compliance encompasses the efforts to ensure that organizations are abiding by both industry regulations and government legislation as well as internal policies and procedures. Compliance for employees is often just a set of rules written in legalese and it might be hard to understand how they affect their daily life at work. However, these same rules and complying with them are vital to organisations to prevent and detect violations of these rules, which are to protect the organisations from fines and lawsuits.
The common approach to compliance, however, is to “tick the box” when certain formalities in the company’s compliance protocol have been accomplished, without making sure whether people really know and understand what is expected of them. No wonder we get to read so often about corporate misconduct in the newspapers. If organizations really want to succeed in corporate compliance, it might require some human-centric design and understanding of social psychology and neuroscience. ”If you really want people to comply, then of course you have to design it”, says Marie. “There is no formalistic compliance, there’s only effective compliance”.
Marie Potel-Saville combines over 15 years of Magic Circle experience at Freshfields and Allen & Overy in London, Brussels, Paris and EMEA General Counsel experience at Estée Lauder Companies and Chanel, along with a Master’s degree in Innovation by Design (ENSCI). After having seen the results of Legal Design in her own legal division, she founded Amurabi to share its potential: more than a theory, it’s a tool for empowerment. In addition, she is a lecturer at Sciences Po Paris, University of Management of Singapore, Assas and contributes to initiatives of social service (access to justice, civic education, prevention).
Elisabeth Talbourdet graduated from La Sorbonne, Sciences Po, King’s College London and Columbia Law School and trained as a lawyer amongst renowned law firms in London and Paris. Elisabeth discovered Legal Design working in-house and was immediately taken by this new approach to law. She sees Legal Design as a solution to make legal information clear and actionable – and to change the way legal recommendations are perceived, understood and applied. A legal design pioneer of her generation, Elisabeth has already worked on over 30 projects and facilitated dozens of workshops and conferences within Amurabi.