Avainsana: legal design

Episode 43: What Legos Got to Do with Legal Research, Amanda Perry-Kessaris?

Amanda Perry-Kessaris

In this episode we meet with Amanda Perry-Kessaris, professor of Law at Kent Law School, to discuss what design can do for legal research. As we know, the possibilities of design in the realm of law are almost endless, but can design also change the way we research law and practice academic legal analysis? And if it does, should we be worried that design takes over traditional law?

There’s a need for legal design critique, we have to know what value we add when we “design law” – we can’t just give old things a new form.

Amanda is known to discuss about doing law by design mode and in her research Amanda highlights three lawyerly concerns: the need to communicate; the need to balance structure and freedom; and the need to be at once practical, critical and imaginative. If we address these concerns with the traditional way of doing law, lawyering seems almost impossible. But could design mode ease these concerns?

We also focus on the legal research. Traditional legal research and legal thinking struggle with the idea of having multiple perspectives to legal issues, not to mention using other information sources than legally binding sources to solve legal problems. But could design ease law and legal research with these struggles and could law become more like “a real science” that operates with empirical data and experiments, perhaps also more interdisciplinarily?

Amanda Perry-Kessaris is Professorof Law at Kent Law School.

She specialises in empirically grounded, theoretically informed, cross-disciplinary approaches to law; and to the economic lives of law in particular.

Her recent publications include Doing Sociolegal Research in Design Mode (Routledge 2021)a monograph exploring what design can do for sociolegal research; and Design in Legal Education (Routledge 2022), a collection co-edited with Emily Allbon, which explores what design can do for legal teachers and learners in higher education, legal practice and beyond.

To find out more you can access Amanda’s academic publications via SSRN, presentations on Vimeo, blog at Approaching Law; or you can follow her on Twitter @aperrykessaris.

Episode 40: Becoming Legal Designers with Aku Nikkola and Christine Inkinen

Christine Inkinen and Aku Nikkola.

Traditionally, law school has been all about reading books and taking exams. People might graduate without seeing a real legal document during their studies and often the real life lawyering doesn’t meet the expectations of recent graduates. In this episode, we meet with Aku Nikkola and Christine Inkinen to talk about what design can offer for legal studies.

Aku and Christine tell us their stories of how they decided to pursuit a career a little different from the traditional legal work and how they became legal designers. We talk about their latest venture, the first ever legal design course organized for law degree students at the University of Helsinki. Aku and Christine are both recent graduates of law school and it is interesting to hear from them what seems to be missing from the traditional legal education. If we want to change the law better for real humans, we should focus on the education and make sure that future lawyers learn the needed skills already at law school. 

Besides discussing what design can offer for legal studies, we talk about the legal design market. Aku and Christine share their views and experience on selling legal design projects and we discuss whether the supply meets the demand in the market at the moment. 

Dot. Legal is an award-winning legal design consultancy from Helsinki. Dot. is known as a forerunner in all things legal and design.

Aku Nikkola is a legal designer and a partner at Dot. Aku is a lawyer second and a front-end wizard first, a true visual perfectionist who understands and wields the power of fonts, colors, icons, and animations; always to the benefit of the end-user.

Christine Inkinen (or Kiki, as we call her) is a legal designer and a partner at Dot. Kiki is a creative problem solver, who focuses on translating technical legalese into accessible and beneficial information for end-users – proving that the pen is still sharper than the sword.

Episode 36. Becoming a Social Value Agent with Ebru Metin

Ebru Metin.

What I mean by Social Value Agent is someone who is triggering change to create social value.

In this episode we discuss creating social value by legal design with Ebru Metin. Ebru tells us how she drives social impact as CEO of her social enterprise Legal Design Turkey and as director of Istanbul Bilgi University Legal Design Lab. We hear how to become a “social value agent” and how legal design can contribute to creating a legal system that gives more than it takes.

Ebru has advocated for making positive systemic change through Legal Design and in this episode we discuss how Legal Design can be part of the social innovation projects and what kind of projects could be matched with legal design.

We also talk about the Legal Design landscape in Turkey and discuss how legal design and need for change in legal services are welcomed in Turkey. As we know, Turkey lies partly in Asia and partly in Europe and geographically it is basically bridging these two continents. Tune into hear can this uniqueness also be seen in the legal culture and in legal design projects!

Ebru Metin is the founder and CEO of Legal Design Turkey, the first co-learning community and social enterprise for legal design in Turkey. Ebru also acts as the director of Istanbul Bilgi University Legal Design Lab. Prior to this, she held several in-house positions located in Turkey, United Kingdom and Spain. Besides legal design, she also focuses on legal technology and contract management. She is acting as European Legal Technology Association’s Ambassador and a member of Global Legal Tech Consortium. She has been given the “Advanced Practitioner” title at World Commerce and Contracting in 2020. She has pursued her Masters in International Financial Law at King’s College London as a Jean Monnet Scholar in 2014.

Episode 35: Value of legal design for in-house counsels with Sarah Ouis

Sarah Ouis.

New season premiere! We kick We start the season off with the wonderful Sarah Ouis who’s the founder of Law But How? and Legal Design Manager at ContractpodAI to talk about the role and value of legal design for in-house legal teams. Sarah also tells us the inspiring career change she made  when converting from successful in-house counsel into a thriving legal designer.

Without my in-house experience I would have never come across Legal Design so I’m grateful for those years. But I belong to the legal design space now. I feel more purpose.

This episode is dedicated for in-house legal teams as we concetrate on how could legal design help the work and work load for in-house teams. Quite often, in-house legal departments have divided their operations into compliance and litigation units. Legal design, as a proactive method to prevent legal risks, may be something that is easier to connect with compliance practices, but it can be help in traditional legal problem solving too.

Nowadays, the in-house legal departments are being brought closer to the business and legal KPIs are playing a vital role when measuring the success of legal departments. The importance of design is often understood only after seeing what impact it has. For lawyers, it might be hard to think of the ways to measure the impact of legal design. That’s why we asked Sarah for ideas about the KPIs with which the impact of legal design projects could be measured.

Sarah Ouis is the founder of Law But How? A legal design agency focused on simplifying legal information through visualization and helping legal teams and legal service providers create more engaging legal content.  She also works as a Legal Design Manager at ContractpodAi. Before diving fully into the legal design world, she’s been developing a career as an in-house lawyer whilst significantly growing her visibility on social media for her work in legal design.

Episode 34: Making Legal Design Mainstream by Education with Hannele Korhonen

Hannele Korhonen.

In this season finale, we meet with Hannele Korhonen to talk about the importance of education when making law better.

Looking from pedagogical point of view, I would say that one effective way to change the mindsets is really education, because change on the individual level is all about learning. It’s about unlearning the unhealthy or undesired ways, and learning new ones.

During this podcast series, we have discussed a lot about how to make Legal Design mainstream. Our this week’s guest, Hannele Korhonen, believes that it can be done with educating people. However, Legal Design is not taught in many law schools yet, but learning happen mostly elsewhere.  In this episode, Hannele, the founder and legal designer shares the story and pedagogical philosophy behind Lawyers Design School. At Lawyers Design School, Hannele teaches the new ways of doing law to serve legal customers better and this way find more meaning and purpose to lawyers’ work. Hannele believes in social learning that encourages interaction with others. This way, students will be preparing the skills they need to be successful at work, where most learning is done through on-the-job experiences and interaction with others.

We also talk about curiosity and its meaning in design thinking processes. It takes a curios mind to be able to discover new possibilities. Lawyer’s may be used to do things the same way and they already know how it will come out. But in being curios, lawyers and other legal professionals are able to discover how to do things in a new way with better, more human-centric and client-centric results. 

In addition, together with Hannele, our hosts Henna and Nina share their experience and thoughts on their joint collaboration, Sustainable Futures by Legal Design, a virtual event that was held online in November 2021.

Hannele Korhonen, LLM, BSc (Econ) and Vocational Teacher, is the Founder and Legal Designer at Lawyers Design School. She combines legal background of 20+ years with business, legal tech, legal design, service design and pedagogy. Hannele is an ex-corporate lawyer, law firm founder and co-founder in legal tech. She is an experienced teacher and workshop facilitator.

Lawyer’s Design School offers courses and workshops on legal design and design thinking for lawyers and legal teams. Our mission is to drive human-friendly and sustainable law.

Episode 33: Tackling the Chaos Cycle of Insurances by Design with Anthony Novaes

Anthony Novaes.

Many people feel that terms and conditions of insurance contracts aren’t meant to be understood. It’s small print and full of industry specialized jargon, aiming at preventing legal risks, but, on the contrary, actually provoking them. In this episode Henna and Nina meet with Anthony Novaes, a Brazilian lawyer and legal designer, who explains the pain points of insurances and how to address them with the help of legal design.

People purchasing insurances that they don’t understand, causes problems on the next phases of the supply chain. All this makes the insurance industry the perfect candidate for legal design.

Insurance law is a one of the heavily regulated areas of law, which implies that there are many interests involved which need balancing, and particular groups that need governmental protection (or governmental control). The problem of heavy regulation is that it makes the market complex and unpredictable to navigate, especially for anyone who doesn’t have the training for that. Legal design can be of great help to make insurances more functional, and also prevent disputes related to them. Legal design can also offer alternatives to traditional legal regulation, as it can help create policy measures that satisfy the needs of the stakeholders better.

Anthony Novaes is a Brazilian Insurance, Reinsurance and Private Pensions Attorney. He is author of the first academic investigation on legal design applied to insurance and of articles focused on legal innovation, civil law, civil procedural law, legal design, and insurance. He has a Bachelor of Laws (LL.B.) from Universidade Presbiteriana Mackenzie and a postgraduate specialization in Insurance Law from Escola de Negócios e Seguros. He has attended the international executive program “Insurtechs: innovación y disrupción digital en seguros” from Pontificia Universidad Argentina and has additional degrees on design, law and innovation. He is currently specializing in Digital Business at Universidade de São Paulo. He is a member of the Brazilian section of Association Internationale de Droit des Assurances (AIDA Brasil), where he is a part of the national working group on Civil Liability Insurance. He was certified as a Legal Design Expert Practitioner by Legal Creatives. He is a teacher and coordinator of the course “Seguros 4.0” at Future Law, which offers the first discipline on legal design and insurance in the world.

Episode 32: Demystifying Legal Tech with Colin Levy

Colin Levy.

Legal Tech is one of the popular buzzwords you can’t help hearing when talking about the future of law these days. But what exactly is legal tech? That is what we’re going to cover in this episode with Colin Levy.

I see legal tech as sort of cultural movement to embrace technology, and some of the concepts that underly technologies in the practice of law and delivery of legal services. My goal, as I see it, is try to bring more and more people into the community and make it more broader and diverse.

Colin explains how legal tech is different from legal design and what kind of common misunderstanding people may have about legal technology. Colin also tells us what to consider when buying legal tech solutions or when designing technology for lawyers and their clients.

In addition, Colin also talks about how he sees legal tech as a cultural movement to embrace technology, and some of the concepts that underly technologies in the practice of law and delivery of legal services. 

Colin S. Levy is Director of Legal and Evangelist for Malbek, a leading CLM company as well as a seasoned lawyer and legal tech speaker.

Throughout his career, Colin has seen technology as a key driver in improving how legal services are performed. Because his career has spanned industries, he witnessed myriad issues, from a systemic lack of interest in technology to the high cost of legal services barring entry to consumers. Now, his mission is to bridge the gap between the tech world and the legal world, advocating for the ways technology can be a useful tool for the lawyer’s toolbelt rather than a fear-inducing obstacle to effective legal work. Colin has also been driven to effectively empower, inform, and inspire others not only regarding the law and legal services, but also tech, interdisciplinary collaboration, and process improvement.

Episode 31: Developing the Brazilian Legal System by Design with José Faleiros

José Faleiros Jr.

The Brazilian legal system is facing many challenges and undergoing major changes due to application of new technologies. As we know, law itself changes slowly but legal design can assist in this change and bring out the positive. This week we talk to José Faleiros Jr., a Brazilian lawyer and the co-editor and co-author of the book ”Legal Design: Teoria e Prática”.

We can’t deny that there are very complex problems to be solved. A solid judicial system is crucial for democracy. To be solid, it needs to be efficient and it needs to be trustworthy. Legal Design helps to create efficiency, and as a consequence, trust.

José tells about the Brazilian legal system and its challenges. For example, in 2020 the Brazilian judicial system had 75 million legal processes lacking a solution. A solid judicial system is also crucial for democracy. And to be solid, the system needs to be efficient and trustworthy and this is where legal design can help.

José Faleiros Jr. is a Brazilian lawyer and a Ph.D Candidate in Civil Law at the University of São Paulo and also a Ph.D Candidate in Law, Technology and Innovation at the Federal University of Minas Gerais, Brazil. José has focused his professional work and his academic research on cyberlaw, especially on themes such as Internet regulation, personal data protection, AI impacts, blockchain, cryptocurrencies and tort law. José has long been interested in how design might have impacts on law and has dedicated himself to studying such impacts by investing in design as a hobby. Among other publications, he is the co-editor and co-author of the book ”Legal Design: Teoria e Prática”, published in Brazil by Editora Foco, in April 2021.

Episode 29: Exploring Legal Design Methods and Tools with Angélica Flechas

Angelica Flechas.

If you are a designer, I really think you need to work with lawyers. Law is like a box no one wants to open, unless you are a lawyer, but now this box is being opened. And there are many lawyers who want to be part of this movement. If you are a designer you can be the bridge that connects these lawyers with the final user. And your tools are part of that process

There are many ways design can be practiced, also in the legal context. Many are familiar with the methods and tools highlighted in various service design books, such as making up different user personas and prototyping with legos and cardboard boxes. But what kind of methods and techniques legal designers like to use in their real life design projects? Are there some tools that work particularly well in the legal context?

In this episode we meet Angélica Flechas, who is a legal designer both with a law and design degree from Los Andes University in Bogotá, Colombia. Angélica runs her own service design consultancy agency HÁPTICA and has a wide experience from various service design cases both in legal and other industries. Angélica shares with us her favorite design methods and tools and tells how they work when designing legal products and services. One of them is called “Frankenstein”. We also discuss why prototyping is so important and how lawyers can easily start using it to improve their performance. Hint: your daily assignments are a potential test environment. Angélica also encourages designers to engage with legal design projects. Helping lawyers to bridge the gap between their services and the clients can have a significant social impact.

Angélica Flechas is a designer and a lawyer from Los Andes University in Bogotá Colombia. She has been working on service design for 8 years, after getting in touch and falling in love with this Design wave, when presenting a paper at the Global Service Design Conference in Helsinki in 2012 – Servdes. Six years ago, she decided to create her own Service Design Consultancy Agency – HÁPTICA – where she runs as Founder, Service and Legal designer Consultant, and as General Manager. She has worked for different industries such as: retail, finance, hospitality, health care, insurance, education, construction, government, law offices, among others. She is also a teacher in the undergraduate program for Business Administration at Los Andes University.

Episode 28: Do’s and Don’ts of Legal Innovation with Marco Imperiale

Marco Imperiale.

“I am not expecting law firms to be innovative, I’m not expecting law firms to be software houses. If I want a software, I go to a software house, if I want legal advice, I go to a law firm. I think for me the trick is to be in a law firm that is 20 to 30 percent more innovative than their peers.”

We are living very exceptional times to work as a lawyer. The innovation game is on in the legal industry, and law firms are not excluded from it. New legal roles are created and the dominant players are yet to emerge. Working as today’s lawyer differs greatly from the era of our grandparents, although it might be overwhelming to figure out what still has to change and what can remain. Should law firms of the day be like software houses and start selling legal design services?

In this episode we are joined by Marco Imperiale to discuss legal innovation, and its do’s and don’ts. Marco is an innovation and design thinking veteran in the legal industry and has years of experience in hands-on innovation work. Marco shares his thoughts and ideas about how to start the innovation work in law firms and what to focus on. For lawyers who are not that keen on the change, the good news is that there will always be a need for traditional legal expertise too. But to make the most of it for the clients, it’s good to start working in multidisciplinary teams and try to be at least a bit more innovative than the competitors. We also discuss why selling legal design services is so difficult, but why buying them is a good for any company that seeks for positive transformation. At the end of the episode Marco, who is also a trained mindfulness trainer, shares his tips for calming the mind in the midst of the busiest season.

Marco Imperiale is a lawyer, a mediator, and the head of innovation at LCA Studio Legale.He has extensive experience in legal design, legal tech, and in the interplay of copyright law and the entertainment industry. Whenever he finds time, he also works as a teaching fellow for Harvard Law School (CopyrightX course) and as a mindfulness trainer. Marco is an avid passionate of innovation in its broader meaning, and he is the author – together with Barbara de Muro – of the first Italian book on legal design, published by Giuffré Francis Lefebvre.